What type of new alarm system
do I actually need?
There are many alarm system options on the market. Choosing the right system depends on several factors, including:
• Property type, size, location, and even construction materials
• Availability of internet, cellular, or phone lines
• Whether your system needs to integrate with smart devices (lights, thermostats, garage doors, locks, cameras, etc.)
• Whether it should be part of a broader smart home system or stand-alone
Our alarm expert will assess these and other factors and recommend the alarm system type that best fits your needs.
Is my current alarm system effective
enough, and does it truly meet my needs?
To accurately answer this question, a thorough property assessment and a detailed evaluation of your existing alarm system are necessary. This process involves checking all entry points, reviewing sensor placements, and evaluating system features to determine whether your setup truly aligns with your personal security needs and expectations.
Our independent security expert will carefully identify potential vulnerabilities or gaps and provide clear recommendations. You will receive personalized guidance to help you understand where improvements are needed and how to optimize your overall security.
Do my existing security sensors cover
all vulnerable areas of my property?
For security sensors to function effectively, they must be properly installed, accurately programmed, and strategically positioned throughout your property. Even high-quality sensors can fail to protect if they are misaligned, placed in the wrong areas, or not configured to account for specific vulnerabilities. By trusting an independent security expert, you gain an unbiased assessment of your current setup.
Our specialist will thoroughly inspect your system, identify any gaps or weaknesses, and recommend the best solutions and optimizations to maximize coverage and improve overall safety.
How does my alarm system work, and
what should I know about its components?
It’s always wise to fully understand how your security system operates, including the roles and functions of each individual component. Having this knowledge empowers you to quickly identify and address minor issues on your own, saving both time and money by potentially avoiding unnecessary service calls.
Our security expert will walk you through every aspect of your system, explaining how it works and what to look out for. By learning your system inside and out, you’ll be better prepared to handle unexpected situations confidently and effectively.
Do my security sensors have batteries that
need to be replaced regularly?
If your security sensors are wireless, they rely on batteries that must be replaced periodically to maintain reliable operation. In contrast, hardwired sensors are connected directly to your alarm panel for continuous power and do not require battery changes. However, even with fully wired systems, understanding power sources and maintenance needs is crucial for ongoing performance.
Our security expert will provide a clear, detailed explanation of how your sensors are powered, when to check or replace batteries, and how to ensure your entire system always stays fully functional.
When and how should I replace sensor
or panel batteries and what steps
should I take before and afterward?
Usually, your main security panel or keypad will display an alert or notification when it’s time to replace a sensor or panel battery. Learning to perform these replacements yourself can help you avoid costly service calls, reduce downtime, and keep your system running smoothly. However, procedures vary depending on your specific system model and the types of devices you have installed.
Our security expert will demonstrate exactly how to safely replace batteries, explain what to do before and after, and ensure you feel confident handling this important maintenance task.
Is my security panel running the latest
software version, and how
does it impact system performance?
Keeping your security system firmware up to date is essential for maintaining optimal performance, improving reliability, and protecting against potential vulnerabilities. Most modern panels can update automatically when connected to the internet, ensuring you always have the latest features and security patches. However, some systems still require manual updates, which can be easily overlooked.
You can check with your alarm company to verify whether your system has updates.
Our expert can guide you through the process and explain their impact on your system’s performance.
Are my glass break sensors properly
placed, and will they work
when needed?
Glass break sensors have a specific operational range and detection pattern, and they must be installed correctly to function as intended. Unfortunately, many are poorly positioned, leading to blind spots and significantly reduced effectiveness during an actual break-in attempt. Proper placement is crucial to ensure these sensors can accurately detect glass shattering and trigger an alarm when needed.
Our expert will thoroughly inspect your current setup, evaluate each sensor’s placement, and recommend the most strategic and effective locations to maximize protection and ensure your property remains secure.
Are my motion sensors pet-immune,
correctly positioned, and programmed
for maximum efficiency?
Motion sensors must be completely free from obstacles such as furniture, curtains, or decorations that can block their detection range and reduce effectiveness. Pet-immune sensors are designed to ignore animals under a certain weight, usually around 80 lbs, but to work properly, they must be correctly installed at the right height and angle, and properly programmed. Even small mistakes can lead to false alarms or missed detections.
Our expert will thoroughly assess each sensor’s placement and settings to ensure they provide optimal security while accommodating your pets’ movements safely.
What should I do if my alarm system
suddenly goes off or starts beeping
uncontrollably and disarming doesn't work?
In these situations, it may be necessary to disconnect your alarm system from both its main power source and backup battery to stop unwanted alarms or constant beeping. However, locating the system’s power transformer, often hidden in an attic, closet, or other hard-to-reach space, can be challenging and even unsafe. Depending on the exact cause of the malfunction, different shutdown methods may be required.
Our expert will teach you safe, step-by-step techniques to power down your system without climbing into attics or searching for hidden transformers, keeping you safe and reducing stress.
